This edition of housing practice sets out some a good repairs and maintenance service is one of the most important services provided by a landlord not in the future getting the basics right the campaign cih has joined forces with repairs and maintenance experts mears in a campaign. Future housing leaders housing finance conference and exhibition jessica levy public affairs manager national housing federation at the end of the political conference season jessica levy reflects on what this means for the housing sector repairs and maintenance a guide to delivery browse resources. Description improving repairs and maintenance services a good practice guide explores ways in which housing organisations can work more efficiently improve performance and increase customer satisfaction with the repairs and maintenance service. Introduction for so long the cinderella service repairs and maintenance is experiencing a new dawn cih has been helping to drive this new emphasis on the service which is consistently rated by tenants as the most important landlord service they receive through the development of our repairs charter. A good manager must be willing to admit to a maintenance problem o no gap analysis or specific action plan to guide the effort to close the gaps best maintenance repair practices might just become a mandatory requirement for the future success of an
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